Even though the words “critical” and “incident are connected to unusual, uncomfortable or unpleasant situations according to Cambridge Dictionaries Online, one may wonder how a critical incident can help teachers reflect upon their practices and their professional development. However in the field of education, a critical incident is used as a positive tool for analysis and learning as well.
Critical Incidents (CI) allow teachers to share their own every day experiences in the classroom as well as to analyse and evaluate different ways of facing the problem or the undesirable situation. It is important that not only teacher but also “students at the teaching training college deal with them” (Fernández González, Elórtegui Escartín and Medina Pérez, 2003, p. 104) since this technique will help them face difficult and spontaneous circumstances as well as to be prepared to make any convenient decision.
According to Rahilly and Saroyan (1997), the psychologist Flanagan was the first to design the Critical Incident Technique in 1954 and to distinguish five steps:
- Determining general aim of study
- Planning and identifying how facts will be collected
- Collecting data
- Analysing data
- Interpreting and reporting requirements of activity being studied.
Working with Critical Incidents in a teaching English as a foreign language (TEFL) collage permits “to place the students in the difficult situation and to make them propose different alternatives as solution” (Fernández González et al., 2003, p. 106). This will allow a positive group work in which each of them will have the opportunity to share their ideas and suggestions as well as to expose orally their reflection. According to Fernández González, Elórtegui Escartín and Medina Pérez (2003), the final evaluation will also enrich students since they will be able to propose alternatives to similar situations.
By and large, Critical Incidents are a tool teachers should take into account in order to share and reflect upon their difficult experiences or uninspected situations. They will also allow student teachers deep analysis and the exchange of different proposals as solutions.
References
Fernández González, J., Elórtegui Escartín, N. & Medina Pérez, M. (2003). Los incidentes críticos en la formación y perfeccionamiento del profesorado de secundaria de ciencias de la naturaleza. Revista Interuniversitaria de Formación de Profesorado, año/vol. 17, número 001
Flanagan, J. (1954). The critical incident technique. Psychological bulletin, 51-4. Retrieved October 2011, from http://www.apa.org/psycinfo/special/cit-article.pdf
Rahilly, T. J, & Saroyan, A. (1997). Characterizing poor and exemplary teaching in higher education: Implications for faculty development. Montreal, Quebec: McGill University